Designing the World of Digital Customer Experience

  • Brainstorm Rules

    IDEO’s 7 Rules of Brainstorming

    As the new year approaches, many of us will start working in brainstorm sessions. Using a clear framework allows everyone the freedom to share and explore new ideas.

    Adaptive Path

    The Rise of In-House UX

    User experience powerhouse, Adaptive Path recently announced their partnership with Capitol One. This move, while confusing to many, marks two significant changes. Companies are taking user experience design seriously and…

    StrengthsFinder 2.0 book

    Strengths Finder

    “A person can perform only from strength. One cannot build performance on weakness, let alone on something one cannot do at all.” — Peter Drucker I’ve…